Experience

Resume

Qualitative Research Expertise: Expert in conducting in-depth interviews, focus groups, diary studies, card sorting, and cognitive testing to gather comprehensive qualitative data.

Quantitative Data Analysis: Skilled in applying advanced statistical methods to analyze quantitative data, ensuring robust and meaningful insights.
Cross-Methodological Approaches: Leveraged a variety of research methods to ensure a holistic understanding of complex research questions.
Research with Vulnerable Populations: Experienced in designing and executing ethical research studies involving youth, LGBTQ individuals, and other marginalized groups.
Usability and Attitudinal Testing: Conducted usability and attitudinal testing of early prototypes and core products to gather actionable feedback.
User Experience (UX) Research: Expertise in UX research methods, including user journey mapping, personas, heuristic evaluation, and A/B testing to enhance user experience.

Cross-Functional Collaboration: Successfully collaborated with designers, engineers, product managers, and other stakeholders to integrate research insights into actionable strategies.
Strategic Research Leadership: Led research labs and teams, shaping the strategic direction of research projects and providing mentorship to junior researchers.
Product and Policy Development: Developed and communicated product strategies and policies based on research findings, driving impactful changes and improvements.
Effective Communication: Presented research findings to internal and external stakeholders, fostering a culture of continuous learning and knowledge sharing.
Team Management: Managed cross-functional teams, providing guidance and oversight to ensure the successful execution of research initiatives.
Vision and Strategy: Developed long-term vision and drove strategy for research organizations, ensuring alignment with organizational goals and objectives.